Do you ship outside the United States?
We do ship to Canada via the United States Postal Service and when placing an order, the shipping charges will be calculated automatically. At this time, Sanctuary does not ship orders overseas.
Do you have a catalog?
At this time we do not have a printed catalog. Our website is our online catalog.
Do you sell wholesale?
We do not sell wholesale.
Do you offer discount pricing on large orders?
We do offer discounts on large orders such as Corporate Gifts and functions including Weddings. Quantity orders shipping to a single address will be eligible for a discount. Please call or e-mail us with the item you are interested in and the quantity.
Do you share my private information with other companies?
Ensuring the privacy and security of your personal information is very important to us. We do not share any of our customer’s information. At time of check out, you do have the option of requesting e-mails directly from us. This is strictly used for notifications from Sanctuary which would include any special offers, sales or updates on new items.
Do you accept Product Submissions?
If you have a product that you would like us to consider, please email an image or a link to email@example.com and we will notify you if we are interested.
Can I order by phone?
Yes, we would be happy to take your order by phone. Please call 508-693-9600.
Is your site secure?
We have taken many precautions to insure that shopping at Sanctuary is safe and secure. We use the industry standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us through our web site when you place an order. With SSL implemented, internet information can be trusted to arrive privately and unaltered to our server.If you still have any concerns about ordering electronically, feel free to call 508-693-9600 and place your order over the phone.